Websites can be fragile things. Hackers, software glitches, server failure, and simple human error can all bring a site down. Frequent backups are the best insurance against extended site downtime. With an efficient backup system in place, a website can often be restored within hours.
WebTrax Studio and our chosen hosting partner Pair Networks make reasonable efforts to safeguard your data and will assist you in repairing a site if a problem occurs, but we cannot be held legally liable for any data lost due to malicious actions or hardware / software failure.
It is highly recommended you keep a full site backup on your own hard drive, and run a manual full backup before and after every major site update.
Email backups can be made by signing up to one of several automated backup services (we recommend imapbackup.com). Webtrax Studio can assist you in setting up this service and restoring backed-up email if a problem occurs, but we cannot be responsible for testing or maintaining your email backups. A few clients also store email on the same web host account as their website.
For extra website security: For our clients who maintain large, high-traffic sites, we strongly recommend upgrading to Akeeba Backup Professional for Joomla or MyRepono Cloud Storage for WordPress. These paid services provides additional useful features, including the ability to store a full site backup in the cloud by interfacing with Amazon S3, Rackspace, or DropBox. A license for Akeeba Backup Professional is about $55 per year. The MyRepono plugin is free. Storage costs for both vary by data volume, so please contact us for pricing.
Our website was brought into the 21st century. With a keen eye for design and user-friendliness, the Webtrax team re-engineered our entire website.
— Rabbi Tracee Rosen, Senior Rabbi, Congregation Kol Ami